Your store, always guiding.
Beacon embeds a smart AI chat agent — trained on your own product catalog — into any e-commerce site with a single <script> tag. No developer required after setup.
<script src="https://cdn.usebeacon.ai/widget.js"></script>
<script>
Beacon.init({ key: "YOUR_API_KEY" });
</script>Up and running in minutes
From signup to live AI chat agent — three steps, no developer required.
Sign up & describe your store
Create your account in seconds. Tell Beacon your store name, industry, and agent personality — no tech knowledge needed.
Upload your catalog & knowledge docs
Import a CSV of your products, then upload any supporting documents — PDFs, Word files, return policies, FAQs, company guides. Beacon indexes everything with RAG so the agent answers from your real content.
Paste one script tag — done
Copy 3 lines of code into your store's HTML. Your AI chat agent goes live instantly, answering customer questions 24/7.
Everything you need, nothing you don't
A complete platform for adding AI-powered customer support to any online store.
AI Chat Agent
Powered by Gemini 2.5 Flash. Understands customer intent, recommends products, and answers questions about shipping, returns, and more.
Semantic Search & Document RAG
Vector-powered search understands meaning, not just keywords — "Something warm for winter" finds the right coat. Upload PDFs, Word files, or paste any text (product guides, policies, FAQs) and the agent indexes everything with RAG, citing your real content in every reply.
Widget Customisation
Match your brand with a colour picker, icon selector, position settings, and a live preview. No code required.
Multi-Tenant Platform
Every store gets its own isolated agent, product index, and conversation history. Rock-solid data separation built in from day one.
Analytics & Insights
See what customers ask, which products get recommended most, and where the agent falls short — so you can improve over time.
One-Line Embed
Works on any platform: Shopify, WooCommerce, Magento, PrestaShop, or plain HTML. Copy, paste, live.
Simple, transparent pricing
One "chat" = one complete user session. No hidden fees, no per-message billing.
Starter
Perfect for small shops just getting started.
- ✓AI product recommendations
- ✓CSV catalog import
- ✓Document knowledge base (up to 10 docs)
- ✓Widget customisation
- ✓Embed code
- ✓Email support
Growth
For stores seeing real traffic and want more conversations.
- ✓Everything in Starter
- ✓Document knowledge base (up to 50 docs)
- ✓Conversation history
- ✓Basic analytics dashboard
- ✓Priority email support
Pro
High-volume stores that need serious capacity.
- ✓Everything in Growth
- ✓Document knowledge base (up to 200 docs)
- ✓Full analytics & insights
- ✓Team members (up to 5)
- ✓API key management
- ✓Chat support
Agency
Tailored solution for agencies managing many clients.
Pricing discussed based on requirements
- ✓Everything in Pro
- ✓Custom chat volume & doc limits
- ✓Custom AI agent behaviour
- ✓White-label widget (no Beacon branding)
- ✓Unlimited team members
- ✓Dedicated onboarding & SLA